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Frequently Asked Questions (FAQ)
1) How do I make a booking?
First decide how many people will participate in the
portrait shoot and the date you would like to do the
shoot. Call us on +65 8189 6964 to make your
booking.
2) Do we need to make an appointment if we have
questions regarding a potential portrait shoot?
Yes you will need to call us to make an appointment.
If any of the questions are not answered here please
called us and we will be delighted to answer any of
your questions.
3) How much does it cost?
There are different portrait packages that you can
choose for personal portrait, couple and family. You
can choose print packages or print with framing
packages. We have promotional packages from time to
time. Please refer to the Rates page for the current
promotion. For the full package listing, please drop
us an email.
4) Where do you do the Portrait photo shoot?
The portrait session can be done at our studio. You
may request to do your portrait session outdoor at a
park or your favourite location. Portrait session
can also be done at your home.
5) When can I see the photos?
We use the latest in camera equipment and software
technology. Digital images of the portrait taken
will be displayed live as we shoot. After the
portrait session, we will show you the photos taken.
6) When do I make payment?
Payment in full is required for the portrait package
that you have purchased immediately on completion of
the portrait session. We prefer cash payment.
7) Is there any other charges outside the portrait
package I have purchased?
You are charged only for the portrait package you
have purchased. We believe in providing you
all the pricing information upfront so that you can
make a well informed decision and plan your studio
shoot accordingly within your budget and need.
8) Can I order more prints?
Yes you can. During the image selection process
after the portrait session, you may order additional
prints of various sizes and frames outside the
package that you have purchased.
9) When do I receive my prints and frames?
Prints are generally ready for collection in two
weeks and customised frames will be ready for
collection in about one month. If they are completed
early, you will be contacted. If you require
delivery, please ask on the rate.
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